Privacy Policy

Effective Date: September 29, 2025
Last Updated: October 11, 2025
Please email hello@auralabs.capital with any questions.

1. Introduction

This Privacy Policy explains how Skincare Solutions Inc. (“we,” “our,” or “us”) collects, uses, and protects personal information when you use the Gently Skincare App (“App”).
By using the App, you consent to this Privacy Policy.

2. Information We Collect

Personal Information:
We may collect basic account details such as your name, email address, and login credentials when you create an account or contact us.

Usage Data:
We collect anonymous analytics about your interactions with the App (for example, feature usage, preferences, and device type). This information helps us improve app performance and user experience.

Images Containing Faces:
If you upload photos to use app features, those images may contain faces.
However, we do not collect, analyze, or store any facial recognition, biometric, or geometric data.
Uploaded images are only temporarily processed to provide app functionality (such as skincare analysis or visualization) and are never used to identify or verify any person.
If a user chooses to save their results, the image is securely stored within their account for later access.

Optional Permissions:
The App may request permission to access your camera or photos to allow you to upload an image. Granting this permission is optional and solely for enabling relevant features.

3. How We Use Information

We use collected data to:

Provide, personalize, and improve the App.
Display personalized skincare insights or image-based previews at your request.
Communicate with you regarding your account or technical support.
Send optional marketing or informational messages (with opt-out).

We do not use any uploaded images or facial data for analytics, advertising, or model training.

4. Sharing Information

We do not sell personal information or images.
We do not share images or data containing faces with any third parties.
Limited service providers (e.g., hosting or support tools) may have access to non-identifiable, encrypted data only to operate the App. These providers are required to protect your data in compliance with this Privacy Policy.
We may disclose information if required by law or to comply with legal processes.

5. Data Retention & Deletion

Uploaded images are retained only for as long as you choose to keep them in your account.
You may delete any saved image at any time from within the App.
Deleting your account permanently removes all related data, including stored images.
To request data deletion, you may use the in-app controls or contact hello@auralabs.capital.

6. Data Security

We use industry-standard encryption and secure servers to safeguard your data.
While we take reasonable measures to protect information, no system is 100% secure.

7. Children’s Privacy

The App is not intended for children under 13 years old. We do not knowingly collect their data.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates take effect upon posting in the App.
Continued use after updates means you accept the revised policy.

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